Privacy Policy & Terms
This policy explains what information we collect and how we use it.
Information We Collect
When you book an appointment or contact us, we may collect your name, phone number, email address, relevant medical status and service address.
How We Use Your Information
We use this information to schedule and confirm appointments, send appointment reminders and updates, and respond to your questions.
Text Messages
By providing your phone number, you consent to receive text messages from Monroe Holistics related to appointment confirmations, reminders, and customer service. Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time, or HELP for assistance.
We do not sell or share your mobile information with third parties or affiliates for marketing or promotional purposes. Your information may be shared with service providers who help us operate our business (such as scheduling and payment platforms), solely to provide our services to you.
Data Security
We take reasonable steps to protect your information, though no method of transmission is 100% secure.
Terms & Conditions
Our Services
Monroe Holistics provides holistic wellness services for women in the metro Atlanta area, delivered by certified practitioners.
Booking & Payment
Appointments are booked through our website or by contacting our team directly. Payment is due at the time of booking unless otherwise arranged.
Cancellations
Please contact us as soon as possible if you need to reschedule or cancel an appointment. Bookings that are cancelled within 48 hours receive a 100% refund. If you miss your session window your payment is forfeited.
Client Conduct
We are committed to providing a safe, respectful environment for both clients and therapists. Any form of harassment or inappropriate conduct toward our therapists will result in immediate termination of service and may result in a permanent ban from future bookings.
Communications
By booking with us, you agree to receive appointment-related calls and text messages at the phone number provided.
Limitation of Liability
Our services are for relaxation and wellness purposes and are not a suitable replacement for fixes of serious injuries. Please consult a physician regarding any medical conditions before booking.
Governing Law
These terms are governed by the laws of the State of Georgia.